KNOWLEDGE BASE & FAQS

Clear Answers for Modern Restaurateurs

Find in-depth answers regarding QR hardware setup, menu digitization, Amharic-English bilingual menus, Telebirr & CBE Birr integrations, and offline reliability.

Getting Started & QR Hardware

Table stands, physical marker fabrication, and 48-hour onboarding.

Bilingual Menus & Cultural Nuances

Ge'ez script typography, Orthodox fasting (Tsome) automated switches, and dietary tagging.

Payments & Telebirr Settlements

Seamless integration with Ethio Telecom Telebirr, CBE Birr, and split checks.

Offline Architecture & Reliability

Handling Ethiopian network fluctuations, subterranean basements, and local mesh routers.

Hardware, Kitchen Printers & POS Sync

Epson/Star 80mm thermal receipt printers, Kitchen Display Systems (KDS), and cash drawer sync.

Pricing & Subscription Plans

Flat monthly plans in Ethiopian Birr (ETB), multi-location discounts, and free hardware trials.

Addis Ababa Concierge Desk

Still have questions or need custom kitchen onboarding?

Our hospitality implementation team will visit your dining establishment, audit your physical layout, and present a physical demonstration with real table stands.

Support Hotline (Addis)
+251 911 000 000
Direct Telegram Concierge
@Zmenu_Concierge
Send us an email

Book a 15-minute walkthrough at our Kazanchis demo studio or directly inside your restaurant dining hall.